Soft Skills are personality traits that each of us have. They make up who we are, our attitudes, o
ur habits, and how we interact with others. You don’t
learn soft skills by signing up for a training program. Soft skills are acquired through life (and work) experiences. Soft skills are important in the working environment because they are key to providing excellent customer service. You ability to listen, learn, and solve problems is valuable to an organization. Take a look at some key soft skills for the workplace:
Communication/ Interpersonal Skills
People with good communication or interpersonal skills have the ability to speak and listen well either orally or n writingto help solve problems.
Problem Solving/ Critical Thinking Skills
People with these skills can compile, interpret, and evaluate information. They work well when introduced with a problem/question/issue and work through a series of possibilities and finding a solution through logic and reasoning.
Organizational/ Time Management Skills
These people can take a systematic approach to completing a task by a specific deadline. They are good at managing and prioritizing work tasks to be completed on time.
Team players are cooperative and can be either leaders or participants. They are willing to share responsibilities and take credit for both failures and success. They are very easy to work with and are preferred in a work environment.
This skill can be hard to define and may change from employer to employer. However, it will be easy to spot it when it’s apparent or when it’s lacking. It may be one trait that every employer desires. This could include showing up on time, wearing the appropriate attire, being polite and helpful, taking responsibility, and working well with others.
Flexibility/ Adaptability Skills
Having these skills will show that you are able to react well to changes in your working environment. Maybe a change in staff, policies, or procedures, you are willing and able to make the needed changes to satisfy the needs of the company. This is more or less a positive “can-do” attitude.
Soft Skills are important and your future employer will look for them and appreciate the ones (especially if all of them!) you possess. If you are in a temporary position, these skills can definitely give you the foot in the door to becoming a permanent employee over someone who does not possess these skills. We are here to help you and are willing to help you better understand these skills to build your future career!