As a pharmacist or pharmacy technician, you know that the goal of your job is to provide the best care available to your patients. After a while, the daily pressures of running a pharmacy can make fulfilling that mission challenging at times. This refresher blog will help you get back to your mission and sharpen your focus on what’s most important: the health of your patients.
Here are four ideas you and your team can implement to provide better care to your patients:
Go From Pharmacist To Provider
In order to be successful in this industry, you must do more than simply fill prescriptions quickly and efficiently. Your pharmacy should be a place where customers turn for added services. Revenue from expanded services will be critical to your growth.
Some examples and ideas of these extra services include medication therapy management, medication synchronization, or even a back-to-school vaccination clinic.
This can go hand-in-hand with the added services above. When choosing to add services to your pharmacy, you need to know what your patient population could benefit from. You can find useful data from several sources: your pharmacy management system, a mobile health app, or a patient engagement program.
Once you have gathered the appropriate data, your pharmacy can focus on programs that will benefit your patients based on their specific needs!
Offer An Off-Site Flu Clinic
Flu season may be over, but it’s never too early to plan for the next one. Consider running an off-site flu clinic at different locations, like local businesses. This will help you reach more people, make your patients feel like you are attempting to convenience them, and more people get vaccinated in time for flu season. It’s a win-win! You’ll also benefit from the revenue and potential patients who will need other clinical services from your pharmacy.
You probably have a lot of patients who take diabetes medications, but could you be doing more to help your patients manage this chronic medical condition? Some ways to expand your assistance in this area could include: prescription medication and medication delivery devices, self-monitoring blood glucose supplies, over-the-counter, non-prescription lifestyle items, and even just patient education and support.
Whether you implement one or all of these ideas, you should always be thinking of how you can service your patients better! Have you implemented anything in your pharmacy with patient care in mind? We’d love to hear from you!